THE PROTECTION OF PERSONAL INFORMATION ACT
CUSTOMER PRIVACY NOTICE
This Notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”).
At Tee Gee Building Supplies (and including this website, https://www.teegeebuilding.co.za) we are committed to protecting your privacy and ensuring that your personal information is collected and used properly, lawfully and transparently.
About the Company
Tee Gee Building Supplies CC
The information we collect
We collect and process your personal information mainly to contact you for the purposes of understanding your requirements, and delivering services accordingly. For this purpose, we will collect your name, address, and contact details in order to buy from our shop, without which we cannot process your order.
We collect information directly from you where you provide us with your personal details. Where possible, we will inform you what information you are required to provide to us and what information is optional.
Website usage information
We may record how and when you use our website, products, and services; your IP address; Device ID, and cookie data throughout our website.
How we use your information
We will use your personal information only for the purposes for which it was collected and agreed with you. In addition, where necessary your information may be retained for legal or research purposes.
For example:
- To gather contact information;
- To confirm and verify your identity or to verify that you are an authorised user for security purposes;
- Automatically to limit the number of submissions you can make to our site
- For the detection and prevention of fraud, crime, money laundering or other malpractice; to protect our site from security threats.
- To conduct market or customer satisfaction research or for statistical analysis;
- To help us to improve user experience
- For audit and record-keeping purposes;
- In connection with legal proceedings.
Our website uses Google Analytics which is a web analysis service provided by Google.
Google automatically collects Cookie and website Usage Data and uses it to track and examine the use of www.teegeebuilding.co.za, to prepare reports and share them with other Google services. Google does not associate your IP address with the usage information it collects. Google may use the data collected to contextualise and personalize the ads of its own advertising network. Google is based in the US and uses EU Standard Contractual Clauses to transfer online advertising and measurement personal data out of the European Economic Area, the UK, and Switzerland.
Online Advertising
We may use your name, email address, and contact number provided by you through ads placed online by us on various online marketing platforms such as Facebook, Twitter, Instagram & Classified websites in order to process, respond to sales orders or products & services related inquiries.
Disclosure of information
We may disclose your personal information to our service providers who are involved in the delivery of products or services to you. We have agreements in place to ensure that they comply with the privacy requirements as required by the Protection of Personal Information Act.
We may also disclose your information:
- Where we have a duty or a right to disclose in terms of law or industry codes;
- Where we believe it is necessary to protect our rights.
Information Security
We are legally obliged to provide adequate protection for the personal information we hold and to stop unauthorized access and use of personal information. We will, on an ongoing basis, continue to review our security controls and related processes to ensure that your personal information remains secure. We employ a variety of security measures to safeguard your personal information including authentication and encryption (SSL) Secure Socket Layer.
Our security measurements and procedures cover:
- Physical security;
- Computer (Devices) and network security;
- Access to personal information;
- Secure communications;
- Security in contracting out activities or functions;
- Retention and disposal of information;
- Acceptable usage of personal information;
- Monitoring access and usage of private information;
- Investigating and reacting to security incidents.
When we contract with third parties, we impose appropriate security, privacy and confidentiality obligations on them to ensure that personal information that we remain responsible for, is kept secure.
We will ensure that anyone to whom we pass your personal information agrees to treat your information with the same level of protection as we are obliged to.
Your Rights: Access to information
You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information.
Correction of your information
You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to the personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.
Definition of personal information
According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person. Further to the POPI Act, we also include the following items as personal information:
- All addresses including residential, postal, and email addresses.
- Change of name – for which we require copies of the official change of name document issued by the state department.
Intended usage
Our website, products and services are intended for adult residents of South Africa only.
Legal Capacity
You acknowledge that you have the legal capacity to use our website, products and services.
Changes to this Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
How to contact us
If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us at the numbers/addresses listed on our website.
By using our website you agree to the following. Please do not use our website or online quotation system, products and services if you do not agree with this privacy policy.